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Customer Ordering
How do I create an account & get started?
Does ClearChecks charge sales tax in my state?
I’m ready to make my first purchase. What information do I need?
What information do I need to provide ClearChecks on my applicant?
Do you offer unlimited monthly searches or monthly/volume plans?
My applicant didn't fill out his background check information / did not take their drug test. Do I get a refund or an account credit??
I typed the wrong email address for my applicant! What do I do?
How long does it take for a report to complete? What about turnaround times?
What information do I need to run a background check?
Do you have a setup fee, account fees, monthly fees, or minimums?
Do I need an account to order a report?
Can I buy a report on myself?