Existing Customers
How does BackgroundChecks.com handle account unlocking, consent, and report access procedures?
How can I dispute incorrect information on my BackgroundChecks.com report?
Legacy BackgroundChecks.com Customer Migration & FAQS
How do I print a single report or export all report details?
How do I print invoices?
Can I add users, teams, or groups to my account?
What do the various background check statuses mean on BackgroundChecks.com?
What should I do after completing a background check through BackgroundChecks.com?
How can I access and download my past and current background check reports?
What background check packages and add-ons should I consider for comprehensive screening, and are there limitations?
How should name-related discrepancies be handled in background checks?