How Can I Access and Download My Past and Current Background Check Reports?
Accessing and downloading your background check reports on BackgroundChecks.com is a straightforward process. Below, you’ll find comprehensive instructions for navigating the updated platform as well as accessing legacy reports from earlier systems.
Accessing Your Background Check Reports
New Platform (Post-ClearCheck Acquisition)
Following the ClearCheck acquisition, the platform has been rebranded, but your access to background check reports remains unchanged. Here’s how to proceed:
Login to Your Account: Use your existing credentials to log in to BackgroundChecks.com.
Find Your Reports: Navigate to the “Reports” or “History” section within your account dashboard.
Troubleshooting Login Issues: - If you cannot log in, use the "Forgot Password" feature to reset your password. - Follow the instructions sent to your email to regain account access.
Legacy Platform Access
For reports generated before the platform update, follow these steps to access the legacy system:
Log in to the Legacy Portal: Use the legacy portal URL provided by BackgroundChecks.com to access your account.
Find Historical Reports: Once logged in, locate the “Reports” or “History” section to view your earlier background checks.
Note on Ordering: Note that all new orders must be placed using the new platform, and only historical data remains accessible via the legacy portal.
Downloading Background Check Reports
You can easily download your background check reports, including Motor Vehicle Record (MVR) results, as follows:
Open the Report: Find and open the specific applicant’s report that you need.
Download or Print: Use the "Download" or "Print" option available at the top of the report page to save a copy.
Tip for Sharing Reports: This method is especially useful for sharing reports with third parties, such as insurance companies.
Troubleshooting Common Issues
Forgot Password: Use the "Forgot Password" option available on both the new and legacy login pages to recover access.
Access Issues on Legacy Portal: If you face difficulties accessing the legacy platform, ensure that you’re using the correct legacy portal URL and credentials.
By following these steps, you can seamlessly manage, access, and download your background check reports using BackgroundChecks.com.