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What should I do after completing a background check through BackgroundChecks.com?

Charlie Cafazza avatar
Written by Charlie Cafazza
Updated this week

Understanding Your Next Steps After a Background Check

Introduction

After completing a background check through BackgroundChecks.com, it’s important to understand that the company’s role is limited to providing background reports. BackgroundChecks.com does not make hiring decisions, handle onboarding, or participate in the training process. For further steps or information concerning your background check, you will need to communicate with the organization or employer that requested the report.

What to Do After Completing a Background Check

Once your background check is completed:

  1. Contact Your Employer or Recruiter: BackgroundChecks.com does not determine the outcome of background checks. Reach out to the organization or employer who requested the report for further instructions. They will guide you on any required next steps, such as submitting documents or attending onboarding sessions.

  2. Wait for Communication from Your Employer: Organizations may take some time to review the background check results. If you’re unsure about the timing, contacting them directly can help clarify any uncertainties.

Steps if a Report Cannot Be Found

In case BackgroundChecks.com does not have a report associated with your name or email:

  1. Confirm the Provider: Verify whether your background check was processed by BackgroundChecks.com or another provider. Often, these reports are handled by different services.

  2. Contact the Correct Provider: If another service was responsible for your background check, reach out to them directly for updates or to address any issues.

Correcting Errors in Submitted Information

If you discover that incorrect personal information (e.g., an incorrect birth year) was submitted:

  1. Notify Your Employer: Inform the organization or employer that submitted the background check request about the error. Errors may cause the generated report to become invalid.

  2. Understand Refund Policies: Note that reports generated from incorrect information are generally not refundable. Always double-check your data submission before finalizing the application.

Conclusion

While BackgroundChecks.com provides crucial background reporting services, it does not engage further in the hiring or onboarding process. For any questions regarding next steps, missing reports, or correcting errors, contacting your employer or the correct service provider is the most effective course of action.

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