New Customer Setup
- Do you offer unlimited monthly searches or monthly/volume plans?
- My applicant didn't fill out his background check information / did not take their drug test. Do I get a refund?
- I typed the wrong email address for my applicant! What do I do?
- What are the turnaround times on your background checks and Add-Ons?
- What information do I need to run a background check?
- Do you have a setup fee, account fees, monthly fees, or minimums?
- Do I need an account to order a report?
- I’m ready to make my first purchase. What information do I need?